Privacy Policy

Personal Data Protection Policy

Last Updated: October 2026

Vesta-Helios & Associates Pte Ltd ("VHA", "we", "us", or "our") is committed to safeguarding personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect personal data submitted through this website.

Collection of Personal Data

We collect personal data that you voluntarily provide when using our contact or case intake forms, including:

  • Full name, business email address, and direct telephone number.

  • Organization/company name and professional title.

  • Case reference numbers, incident summaries, and preliminary claims information provided during inquiries.

  • Standard technical data automatically recorded via web server logs (e.g., IP address, browser type, and operating system).

Purpose of Collection, Use & Disclosure

We collect and process personal data solely for reasonable business purposes, including:

  • Assessing, responding to, and processing your claims investigation or loss adjusting inquiries.

  • Communicating with authorized insurers, employers, legal representatives, and brokers regarding appointed case matters.

  • Maintaining internal administrative, audit, and client relationship records.

  • Complying with applicable Singapore laws, regulations, and statutory reporting obligations (including MOM directives where legally mandated).

Confidentiality & Non-Disclosure

Given the sensitive nature of workplace injury and liability investigations, VHA enforces strict confidentiality safeguards. We do not sell, rent, or trade personal data to third parties. Data is disclosed only to authorised personnel, legal representatives, or statutory authorities where required by Singapore law or necessary for claim processing.

Data Security & Storage

We implement appropriate administrative, physical, and technical measures—including SSL encryption, secure data transmission, and access restrictions—to prevent unauthorised access, collection, disclosure, copying, or alteration of personal data.

Access, Correction & Withdrawal of Consent

Under the PDPA, you are entitled to request access to or correction of personal data held by us, or withdraw your consent for its continued use. To exercise these rights, please contact our Data Protection Officer:

  • Email:

  • Mailing Address: Vesta-Helios & Associates Pte Ltd, Singapore